Cancellation & Refund Policy
The package is $120 USD for four 15-minute sessions ($30 per session), charged once after the musician confirms your first request.
Refund terms
- If you cancel the package, you'll receive a 75% refund of the value of your unused (un-attended) sessions.
- Sessions you've already attended are not refundable. Each session is valued at $30 (¼ of the $120 package).
- A session you booked but didn't attend without rescheduling in advance counts as used.
- Refunds are issued to the original payment method via Stripe and may take several business days to appear.
Worked examples
| Sessions attended | Unused sessions | Value of unused | Refund (75%) |
|---|---|---|---|
| 0 of 4 | 4 | $120 | $90.00 |
| 1 of 4 | 3 | $90 | $67.50 |
| 2 of 4 | 2 | $60 | $45.00 |
| 3 of 4 | 1 | $30 | $22.50 |
How to cancel
To cancel or reschedule, email contact@thevegamusicalconservatory.org. The musician may also cancel or reschedule a session (for example, illness or emergency); if VMC cancels a session you've paid for and can't reschedule it, that session is treated as unused and refunded in full.